+6012 287 5559

Delivery & Refund Policy

Delivery Policy

We provide delivery service by our dispatch boy and delivery is available from Monday to Sunday. Same day delivery service available for orders before 12.00pm (Not applicable on public holidays and certain peak season). Please provide us the delivery date and time during orders. Delivery time range from 9.00am to 9.55pm. For delivery time from 10.00pm, extra charges will be applicable accordingly. At some time, we cannot guarantee delivery at a specific time of day especially on peak period. We are sorry if there is any inconvenience caused.

All time zone mentioned is in Malaysia Time Zone (GMT+8).


我们提供星期一至星期日送花服务。当天送花服务适用于当天下午12点之前订购(不适用于公众假期和某些旺季)。请在订购时列明送花日期和时间。普通送花时间从早上9点至晚上9.55分。 晚上10点过后的送花时间将被收取额外费用。某些时候,我们不能保证在特定的时间送花,特别是在旺季。请大家多多包涵。


所有所提到的时区是马来西亚时区 (GMT+8)。


Refund Policy

If unfortunately, you may have received the wrong order please give us a call immediately at 012-2875559.

If you would like to cancel the order, please contact us as soon as possible. If the order has been delivered, you are not allowed to cancel and no refund will be given. Please understand that there is no 100% perfect for real flowers.


如果遗憾的是您收到了错误的订单,请立即致电Tracy @ +6012-2875559。


如果您想取消订单,请尽快与我们联系。如果订单已送达,则不允许取消订单,也不予退款。请理解没有100%完美的真花。


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